![]() |
About |
Reflections on stories and goals
Enemy of boredom; friend of your story
When I designed my logo last year I wanted it to express three important things about my philosophy of communication.
First, it uses the figure of a hunter, painted on a cave wall about 4000 B.C.
In the original the hunter is carrying a bow but since he's looking backward it's hard to say whether he was charging his prey or running away from it. I dropped the bow because I am interested in the hunter, not his technology. The hunter is himself a story, appearing on a cave wall. Perhaps in the next frame he triumphed over a mammoth. Perhaps in the next reel he was stampeded by 1000 elephants, or fell asleep on a log and dreamt he was a crocodile. Maybe he mastered arrowheads at Holocene High, and became the inventor of hollow tips. Or fell in love with a woman who started a cave furnishings store called Wall-Mart. We simply don't know. But we care, because he's a human, and therefore his story, every story, is quite interesting.
The second value I hold as a communicator is the notion that I too must be a hunter. A participant in the dialog and the chase, the quest and the questions.
To do that job well, I have to stalk, surprise, and overcome the forces of boredom that are constantly trying to make your story appear normal, banal, and irritatingly trivial. But the tools I use to dispatch this prey are carefully chosen. I do not, as a rule, use the earthquakes of effects or the bombs of bombast to shock our way into the audience's mind, as though we were invading through the backs of their eyeballs.
Nor do I try to find the sex switch to gain access through the back of the brain stem. The only authentic, ethical way to defeat boredom is to attract the interest of the viewer through more noble human sentiments. The real power is in your story. By showing respect, engaging in dialog, reflecting an interest in the audience, displaying a sensitivity for what the watcher feels, the audience chooses to pay attention. They pay you the compliment of spending their time and listening to your story.
And so the third principle of my communications approach is friendship. I am the friend of your story. What do friends do? They listen, they care, they understand, they accept, and they become your advocate with others. By becoming the friend of your story, I can not only help tell it without boredom, I can also increase its chances of acceptance, add value to the brand, create relationships with audiences that can build trust and ultimately lead to greater influence.
When I say influence, I do not mean projections of media power that translate into awareness. I mean acceptance and pursuit by appropriate audiences, who assimilate your message or your product into their lives because it appeals to them and solves their problems. True influence, in this sense, flows from the audience to you, not from you to the audience. The measure of your influence is your ability to listen, and the resonance that inspires in their listening to you.
Like all true friendships, the partnership we forge in communicating your story is a relationship that is personal and unique; so I chose to symbolize that with the thumbprint in my logo. Stories are interesting because they mirror our own life experience. I hope my life experience helps provide the mirror you need to reflect your story wherever it needs and wants to go.
What is your Purpose? Who are you Satisfying?
Peter Drucker stated that the only purpose of a business is to create a customer. Word-of-mouth experts like to expand Drucker, and say "the purpose of a business is to create customers who create customers." I think that's partly true, but I would suggest that a better emphasis of every business would be customer satisfaction. Maybe when Keith Richards' dream hit him, he was just voicing the angst of all boomers. To scratch an itch. Buy time, seek transcendance. Or, in Richards' case, strum riffs or sing to groupies. Whatever the kind of satisfaction, folks everywhere -- even in the richest of nations -- keep seeking it. And can't get none.
Which is why they've jumped into the river of intention. Looking for anything that can actually help them in their work of building things, creating wealth, saving lives, changing minds, transporting products, winning cases, reducing pain, lifting spirits, drowning sorrows. ...
Why I'm Here
From the time I was tiny, I always wanted to be a scientist. But I discovered music in elementary school, photography in junior high, and a passion for the environment in high school. While taking a class in 11th grade called "Current History -- Biological Factors" it was my great privilege to travel around the state of Ohio to photograph the most egregious examples of strip mining, landfills, air and water pollution. I worked with my best friend, Chuck Grapes, and an amazing blind buddy, George McCoy, to create a sound track using songs like "Metamorphosis" and "Mama Told Me Not to Come" as the motor driving a visual story of futility and destruction. The resulting 15-minute snapshot of environmental suicide made its debut on the first Earth Day. And the feeling of audiences being moved, and moved to action, lodged deeply in my heart. Though I wouldn't fully realize it for 10 more years, my lifelong passion was born.
Fast forward five years. I have opted to become an apprentice typographer, and my buddy Chuck is about to graduate as a geologist. We show the same slide show again, to a college audience. This time they are either angry or indifferent; tired of the environmental issue, worried about energy and finding jobs when they graduate. Fast forward five more years. I see the end of typography lurking around the corner, and with two kids and a mortgage, college is no longer an option. So I start my own business doing graphic services for ad agencies.
Before long I'm doing motivational slide shows, and in a few years, videos. It's easy to win awards for agribusiness clients like Landmark, but not sustainable agriculture; easy to motivate audiences about forest products for Nekoosa and Owens-Illinois -- but not about forests. Easy to get business selling computers for Digital or textbooks for McGraw-Hill or architecture for URS; but not reducing, re-using, rethinking our way of life.
Fast forward 20 years. My kids have grown. My Ohio business has flopped, started over, prospered, and then stagnated. Personal circumstances make it logical, and compelling, to pull up stakes and move from the idyllic countryside of Licking County, Ohio to the sizzling cityscape of King County, Washington. I've gone from seeing every sunrise and every sunset from my own windows, with hardly a house in view, to a bustling neighborhood where I never see the sunrise or the sunset. And surprisingly, I love the creative vibe, the culinary variety, and above all the people, more than the sunshine and the peace.
I'm excited, because now there is something on the horizon I have longed to see for decades: the opportunity to return to my passion of moving audiences, and moving them to action, for my clients and for my own emerging ideas. Seattle is just the place to do that, and I'm excited to be here at such a time as this.

